BIDBUS INNOVATIONS LTD

• 1

  Introduction

  At BIDBUS Innovations Ltd ("BIDBUS," "we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website, mobile application, and related services (collectively, the "Platform"). By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
• 2

  Data We Collect

  We may collect the following categories of personal information: Full name and contact details (email, phone number) Identification information (e.g., national ID/passport) Payment and transaction details Travel history and seat selection Device, IP address, and browser metadata
• 3

  How We Use Your Data

  We use your personal data to: Process ticket bookings and payments Send SMS/email confirmations and updates Manage customer accounts and support Improve our services and user experience Comply with legal and regulatory requirements
• 4

  Sharing of Data

  We do not sell or rent your data. We may share it with: Payment service providers (e.g., MTN MoMo) Transport partners for booking confirmation Government or regulatory agencies where legally required Technology service providers under strict confidentiality
• 5

  Your Rights

  You have the right to: Access your personal data Request correction or deletion Withdraw consent (where applicable) Lodge complaints with the Data Protection Commission of Ghana
• 6

  Data Security

  We take your privacy seriously and use industry-standard security measures: Encrypted communication (HTTPS/TLS) Secure storage and access controls Regular system audits and backups
• 7

  Cookies and Tracking

  We use cookies to improve your browsing experience and collect analytics data. You can manage your cookie preferences in your browser settings.
• 8

  Retention

  We retain your personal data for as long as needed to provide services and comply with legal obligations, typically no longer than 6 years.
• 9

  Updates to This Policy

  We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Effective Date."
• 10

  Contact Us

  For any questions or privacy-related requests, please contact us at:

  BIDBUS Innovations Ltd

  Email: support@bidbusgh.com

  Phone: +233 (0)24 043 6961